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Welcome to The Chronos 1907 FAQ page. Below you'll find answers to some of the most common questions about our ordering process, shipping, payments, returns, personalization, and customer support.
If you need further assistance, please contact us at contact@thechronos1907.com.
Q. How do I place an order?
A. Browse our website, add your preferred products to your shopping basket, and complete your purchase through our secure checkout.
Q. Will I receive an order confirmation?
A. Yes. Once your order has been successfully placed, an order confirmation email will be sent to the email address provided during checkout.
Q. Can I modify or cancel my order?
A. Orders may be modified or cancelled within 24 hours of purchase. Please contact us as soon as possible if you require assistance.
Q. How long does delivery take?
Handling Time: 1–2 Business Days
Transit Time: 6–10 Business Days
Total Delivery Time: 7–13 Business Days
Q. What is your order cut-off time?
A. 5:00 PM (Eastern Time).
Q. How much does shipping cost?
A. Shipping costs are calculated at checkout.
Q. Will I receive tracking information?
A. Tracking information will be provided where available once your order has been dispatched.
Q. What happens if I enter an incorrect delivery address?
A. Customers are responsible for providing accurate shipping information. Incorrect or incomplete addresses may result in delivery delays or additional shipping charges.
Q. What payment methods do you accept?
We currently accept the following payment methods:
Additional payment methods may be available during checkout depending on your location, device, or payment provider.
Q. What currency do you use?
All transactions are processed in the currency selected at checkout.
Q. Is my payment information secure?
A. Payments are processed using secure payment systems designed to help protect your information during checkout.
Q. What is your return period?
A. We offer a 30-day return period from the date of delivery for eligible items.
Q. Who pays for return shipping?
A. Customers are responsible for return shipping costs for change-of-mind returns. If an item arrives damaged, defective, or incorrect, return instructions will be provided after review.
Q. Do you charge a restocking fee?
A. No. We do not charge any restocking fees for approved returns.
Q. How long do refunds take?
A. Approved refunds are generally processed within 10 business days after the returned item has been received and inspected.
Q. What information should I provide when contacting support?
A. Where applicable, please include:
Q. How can I contact customer support?
| Company name | Millenium Brands LLC |
| Registration number | 2025-001842510 |
| Store name | The Chronos 1907 |
| Website | thechronos1907.com |
| contact@thechronos1907.com | |
| Phone | +1 305 240-6484 |
| Registered address | 5830 E 2nd St, Ste 7000 #31410, Casper, Wyoming 82609, United States |
| Business hours | Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time) |
| Response time | We aim to respond to all emails within 24 hours on business days. |